CD/CDRW/DVD
1. When I am in windows the CD no longer shows when I
double click on My Computer or in the windows explorer. Is
the CD player faulty?
There are two general problems that give rise to this
problem. The most common is that the CD is not faulty and
it is the IDE drivers that need re-installing. To check on
this, look in the device manager. If the problem is the IDE
drivers then under the hard disk controllers you will have
normally 3 devices similar to
Via Bus Master
Primary IDE controller
Secondary IDE controller
On one or more (usually the last 2) you will have a small
yellow oval with an exclamation mark (!) in it. If this is
the case then there is a problem with the drivers and the
CD itself is likely to be fine. Unfortunately this can be
quite a difficult problem to solve with the same problem re-occuring
each time windows re-boots. It is important to say at this
stage that depending on how successful you are you may need
to format the hard drive and re-install windows from scratch.
This means that you should back up any important files before
proceeding.
There are then 2 approaches that can be used to solve this.
The first only applies if you have a copy of the bus master
install program on a floppy disk. You can run the setup from
the floppy and re-install the driver. If this doesn't work
then most of the bus master install programs also have an
uninstall option. You can next try to uninstall the bus master
and then re-install it. The second approach is to edit the
windows registry in an attempt to make windows reload an ide
driver. From the start menu choose run and enter 'regedit'
search for all occurences of the 3 devices and delete any
folder (the entire folder and not just the key) that contains
a reference to them. This should force windows to completely
re-load all ide drivers. Should this fail then I can only
recommend a complete format of the hard drive and to re-install
windows from scratch.
If the ide controllers all show as working properly then
assuming that the drive is still physically connected internally
then the drive is likely to be faulty and a new drive should
sort this problem.
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