Windows Setup was unable to update your
One of the following symptoms may occur:
Windows stops responding (hangs) during Setup,
when it attempts to load, or at the End User License Agreement
The Windows 98 Setup Wizard may appear as
a black square on the screen when the computer hangs.
You are asked whether you want to overwrite
the boot sector. Choosing Yes may allow you to complete the
Setup procedure, but Windows hangs when it attempts to load.
The images on the screen become distorted.
After you restart the computer, you receive
the following message:
Windows Setup was unable to update your system
This may be caused by virus detection that
is built-in to your machine, or by virus detection software
running on your system.
To disable built-in virus detection you will
need to run the configuration program for the CMOS that came
with your machine, or contact your machine manufacturer.
To disable virus-detection software that
you have running on your system, you may need to remove the
lines that start the program from your AUTOEXEC.BAT or CONFIG.SYS
After you have disabled the virus detection
software, re-start your machine and re-run Windows Setup.
Once you have successfully completed setup, it is okay to
re-enable the virus detection software.
NOTE: The following error message may also
Warning: disk boot sector is to be modified,
press Y to accept, and any key to abort.
Because some computers include a feature that prevents applications
from writing to the boot sector. Such features are normally
in the form of anti-virus protection set in your computer's
CMOS settings. If anti-virus protection is enabled, Windows
cannot complete its installation, or it does not load properly.
Disable the anti-virus feature in your computer's
CMOS settings, and then reinstall Windows. Once you have successfully
installed Windows, re-enable the anti-virus feature.
For information about accessing your computer's
CMOS settings, please consult your owner's manual or your
In order to disable Compaq's SafeStart Manager
in the CMOS settings, you must upgrade the BIOS to at least
The following computers have been found to display this problem:
Acma Pentium 120 computer
Award Modular BIOS v4.50G, copyright 1994-1995,
586 PCI Green BIOS 52xver.A
Award BIOS v4.50 3.03G, dated 12.02.93, 84-93
NCR 3150 laptop computers with a Phoenix
BIOS dated 1993
These computers have a Boot Sector Protect
setting. If this option is enabled, you may receive the following
error message at startup:
Non-system disk or disk error. Replace and strike any key
If you disable this option in the computer's CMOS settings,
Windows should start normally.