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1. When I switch my computer on it seems to boot ok except that when it gets into windows the screen is completely unuseable with diagonal heavy lines across it.

The most common reason for faults such as this is that your video card is set to a resolution or refresh rate higher than your monitor will support.

Solution:
1. Restart your computer in safe mode.
2. Right click on a blank (no icons) part of the desktop and choose Properties (left click) from the popup menu.
3. Choose the Settings tab from the dialog box
4. Set the screen resolution at the minimum (normally 640x480)
5. Click OK 6. Restart your computer normally
7. When windows restarts you can then choose an appropriate resolution or refresh rate.

 


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